Privacy Policy

Who we are

CV Consult Ltd provides CV writing, career coaching, and interview preparation services.

• Website: https://cvconsult.co.uk
• Company type: Limited company (UK)
• ICO Registration Number: [TO BE ADDED ONCE RECEIVED]

What personal data we collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• CV content (employment history, education, skills, achievements)
• Cover letters and interview preparation notes
• Coaching session notes
• Communications via email, contact forms, or messaging
• Payment and invoice records (note: we do not store full card details)

How we collect data

Personal data is collected when you:

• Submit a CV or enquiry via our website
• Contact us by email
• Book or attend a coaching/interview session
• Purchase our services

Why we collect your data

We collect personal data to:

• Deliver CV writing services
• Provide career coaching and interview preparation
• Communicate with clients
• Manage bookings, payments, and invoices
• Improve our services

Legal basis for processing

We process personal data under the following lawful bases:

• Contract – to deliver services you have requested or purchased
• Legitimate interests – for business administration and service improvement
• Consent – where explicitly provided (e.g. marketing emails)

How your data is stored

Your data is stored securely using:

• Password-protected devices
• Secure email systems
• Encrypted cloud storage services
• Restricted access (only authorised personnel)

We take reasonable technical and organisational measures to protect your data.

How long we keep your data

We retain client data for up to 12 months after completion of services, unless:

• You request earlier deletion, or
• We are required to retain certain records for legal or accounting purposes

After this period, data is securely deleted.

Sharing your data

We do not sell or rent personal data.

We may share limited data only where necessary with:

• Payment processors
• IT or cloud service providers
  (all of whom are GDPR-compliant)

Your data protection rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

Contact details

📧 Email: info@cvconsult.co.ukIf you are unhappy with how your data is handled, you may lodge a complaint with the Information Commissioner’s Office (ICO).